terbo6 Commitment to Players

Responsible Gambling
Play With Awareness

terbo6 believes that a healthy gaming experience starts with self-awareness. This page provides guidance, self-control tools and support information to help keep your gaming activity within a safe and controlled range.

Age 21 and above only
24/7 Support
Self-exclusion tools

Adults-Only Gaming

21+
Mandatory Age Restriction
All services at terbo6 are exclusively for individuals aged 21 and above only. Registration and use of an account by any underage individual is a serious breach of our terms of service. terbo6 reserves the right to close the account and forfeit any related balance if a user is found not to meet this age requirement.

Responsible gambling is the practice of treating gaming as entertainment, not as a source of income or a way to relieve stress. At terbo6, we do not simply comply with international licensing standards — we also provide real tools that help players manage their own gaming activity. This policy is built on the belief that players who play with full awareness are the ones who enjoy the experience most.

Our approach covers three main pillars: prevention through education and self-set limits, early detection through clear warning signs, and intervention through direct support when needed. All three pillars are available to all terbo6 users at no extra charge.

terbo6 Player Protection Tools

Each of these features is designed to give you full control over how and how much you play at terbo6.

Daily Deposit Limit

Set a daily or weekly deposit limit for your account through account settings. The limit takes effect immediately once set and requires a waiting period to increase — giving you time to reflect before any change is made.

Session Time Limit

Choose how long you want to play in a single session. When the time limit is reached, the system will send a reminder or log you out automatically — making sure gaming does not take more of your time than you planned.

Temporary Break

If you feel you need a short break, use the temporary break feature to suspend your account for 24 hours, 7 days or 30 days. No questions asked — just one click to give yourself a pause.

Self-Exclusion

Self-exclusion lets you close access to your terbo6 account for a longer period — from 6 months to permanent. Once activated, the account cannot be reopened before the period ends and all promotional communications are stopped completely.

Loss Limit

Set the maximum loss amount you are willing to accept within a given period. Once this limit is reached, the system will block further play for that period — without requiring you to make the decision yourself in a pressured moment.

24/7 Live Support

The terbo6 support team can be reached via live chat and email, at all times in both Malay and English. If you or someone you care about needs guidance on responsible gambling, we are here to help.

Warning Signs of Problem Gambling

Recognising these patterns early is the most important first step.

Important Note: The list below is for educational guidance only. If you recognise several of these signs in yourself, consider using terbo6's self-control tools or seeking professional support. ⚠️
You find yourself playing longer or spending more money than you originally planned.
You play to try to win back money you have already lost, and keep playing even as losses grow.
Gaming starts to interfere with daily responsibilities such as work, studies, or family relationships.
You hide your gambling activity from people you care about or lie about how much money you have spent.
You use money that should go toward basic needs — rent, bills, food — to gamble.
You feel restless, irritable or uncomfortable when you are unable to play.
Gambling becomes your main way of dealing with stress, boredom or negative emotions.

How to Activate Self-Control Tools

All terbo6 self-control tools are available directly in your account — no need to contact support.

01

Log In to Your Account

Access all control settings through your account page after logging in to terbo6. All options are listed under the "Responsible Gambling Settings" section.

02

Choose the Type of Limit

Decide whether you want to set a deposit limit, session time limit, loss limit, or activate a temporary break. Each option is clearly explained.

03

Set the Value and Period

Enter the amount or duration that suits your needs. Limits can be set for a daily, weekly or monthly period as appropriate.

04

Confirm and Save

Once confirmed, the limit takes effect immediately. To reduce a limit, the change will take effect after a set waiting period — this is an intentional protective step.

05

Self-Exclusion

For self-exclusion, contact our 24/7 support team via live chat or email. We will process your request promptly and confirm the account closure within a short time.

06

Check Your Gaming History

You can review the full history of your deposits, withdrawals and gaming activity at any time. This information helps you make an honest assessment of your gaming habits.

terbo6 Protection Policy

terbo6 operates under international licensing that requires our platform to meet strict responsible gambling standards. This is not merely a legal requirement — it is a core value that we apply to every product and service decision.

Our team undergoes responsible gambling training regularly. When our system detects concerning patterns of play on a user account, our support team will proactively reach out to that player. This is done with genuine intent — not to restrict the right to play, but to look after the wellbeing of our users.

Data Protection
Your gaming information and responsible gambling status are fully protected. We do not share this data with external parties except as required by law or a licensing authority.
No Advertising to Affected Players
When self-exclusion is activated, your account will be removed immediately from all terbo6 promotional lists and marketing communications.
Bonus Restriction for Affected Players
Players using self-exclusion tools or within a break period will not receive any bonus offers or rewards from terbo6 during that period.
Regular Policy Review
terbo6's responsible gambling policy is reviewed regularly to ensure it stays in line with industry best practice and current licensing requirements.

Need Help or Guidance?

The terbo6 support team is ready to help you set limits, activate self-exclusion or answer any questions about responsible gambling — 24 hours a day, 7 days a week, in both Malay and English.

Support email: [email protected]

Questions about Responsible Gambling

All terbo6 users must be 21 years of age or older. This is an absolute requirement that applies to all account types and all gaming activities on our platform. terbo6 reserves the right to request proof of age at any time and to close any account proven to belong to an individual who is under age.

To activate self-exclusion, contact our support team via live chat or email at [email protected]. State the exclusion period you want — from 6 months to permanent. Requests will be processed immediately. Once self-exclusion is activated, the account cannot be accessed and all promotional communications will be stopped at once.

Yes. You can set a daily or weekly deposit limit directly in your terbo6 account settings. The limit takes effect immediately once set. However, if you want to increase an existing limit, our system applies a waiting period that gives you time to reconsider that decision more carefully.

Yes. Any balance in your account before self-exclusion was activated remains safe. You can contact support to process a withdrawal of that balance. terbo6's standard withdrawal process takes 5–30 minutes once approved.

The easiest first step is to use the temporary break feature in your terbo6 account to give yourself some breathing space. After that, reach out to our support team, who are trained in responsible gambling — they can guide you to the right help resources, including the self-exclusion option if needed. Acknowledging that you need help is a sign of strength, not weakness.

Completely. All information related to limits, breaks, or self-exclusion that you set at terbo6 is confidential and accessible only by the relevant internal team for compliance purposes. We do not share this data with any third party for marketing or commercial purposes.