terbo6 Privacy Policy

§ 1 Introduction

This Privacy Policy is issued by terbo6 ("we", "platform" or "terbo6") and applies to all players and users of the terbo6 website in Malaysia. This document describes our practices regarding the collection, processing, storage and protection of your personal information.

By registering an account or continuing to use terbo6 services, you acknowledge that you have read, understood and agreed to the provisions contained in this Privacy Policy. If you do not agree with any part of this policy, please contact our support team or stop using the platform.

terbo6 operates under international licensing and complies with data protection standards adopted by licensed online gambling operators. We take full responsibility for managing your personal data seriously and continually work to improve our security practices.

This platform is only open to users aged 21 and above. Any attempt by an individual under the minimum age to register an account is a breach of terbo6's terms of use, and we reserve the right to terminate such an account and delete all data associated with it.

§ 2 Information We Collect

terbo6 collects various types of information from players for the purposes set out in this policy. Collection of information takes place through the account registration process, ongoing use of the platform, and interactions with our support services.

2.1 Information You Provide Directly

During the registration process and use of the platform, you may provide the following information:

• Full name as stated on your MyKad or valid identification document
• Identity card number (MyKad) or passport number
• Date of birth for age verification purposes (21 years and above)
• Active email address for account communications
• Mobile phone number for two-factor verification
• Current residential address in Malaysia
• e-wallet account details (Touch 'n Go, ShopeePay) or bank account for deposits and withdrawals
• Cryptocurrency information (wallet address) for users who choose the crypto payment method

2.2 Information Collected Automatically

When you use the terbo6 platform, our system automatically collects technical information including:

• Your device's IP address
• Type and version of web browser used
• Device operating system
• Game session data and betting history
• Deposit and withdrawal transaction records
• Session cookies and functional cookies
• Access time logs and pages visited

§ 3 How We Use Information

terbo6 uses collected personal information only for legitimate and transparent purposes. We do not use your data for purposes unrelated to service delivery without your consent.

3.1 Account Management and Services

• Creating and managing your player account at terbo6
• Processing deposits via Touch 'n Go eWallet, DuitNow, FPX, ShopeePay and cryptocurrency
• Processing withdrawals within 5–30 minutes
• Verifying your identity to comply with licensing requirements (KYC)
• Resolving any disputes or queries related to your account

3.2 Security and Fraud Prevention

• Detecting and preventing fraudulent activity, money laundering or platform abuse
• Monitoring suspicious activity to protect all players
• Verifying that players meet the minimum age requirement of 21 years
• Complying with applicable international licensing requirements

3.3 Responsible Gambling

• Monitoring gameplay patterns to identify signs of problem gambling
• Enforcing deposit limits or betting limits that you set yourself
• Complying with self-exclusion requests from players

3.4 Communications

• Sending important account notifications such as transaction confirmations
• Delivering promotional information including bonuses and special offers (if you have agreed to receive them)
• Providing 24/7 customer support via live chat and email

§ 4 Information Sharing

terbo6 does not sell, rent or exchange player personal information to any third party for their own marketing or commercial purposes. Data sharing only occurs in the following limited circumstances:

4.1 Appointed Service Providers

We may share necessary information with third-party service providers that we appoint under contract to assist with platform operations, including payment processors, identity verification service providers and technology infrastructure providers. All such providers are subject to strict confidentiality agreements and are only permitted to use your data for the specific purposes defined.

4.2 Legal Requirements

terbo6 may disclose your personal information when required by law, court order or direction from a competent authority. This includes investigations related to money laundering, financial fraud or breaches of gambling-related laws.

4.3 Business Transfers

In the event of any merger, acquisition or sale of platform assets, player personal information may be transferred as part of that transaction. Players will be notified in advance should this occur and a new privacy policy will be provided for review.

§ 5 Data Security

The security of your personal data is an absolute priority for terbo6. We implement various technical and organisational measures to ensure your data is protected from unauthorised access, disclosure, alteration or destruction.

5.1 Technical Security Measures

• 256-bit SSL/TLS encryption for all communications between your browser and terbo6 servers
• Passwords and sensitive information are stored in encrypted (hashed) form and cannot be recovered in their original form
• Two-factor authentication (2FA) is available for all player accounts
• A round-the-clock security monitoring system to detect threats
• Data servers are housed in data centres with strict physical access controls
• Penetration testing is carried out regularly by independent security experts

5.2 Organisational Security Measures

• Access to players' personal data is restricted to staff who need it to carry out their duties only
• All staff undergo regular data security training
• Strict non-disclosure agreements (NDAs) with all employees and contractors
• Clear and documented security incident response procedures

§ 6 Cookies and Related Technologies

terbo6 uses cookies and similar tracking technologies to improve your experience on our platform, ensure the platform functions properly, and analyse overall usage patterns.

6.1 Types of Cookies Used

• Essential Cookies: Required for basic platform functions such as login session authentication. The platform cannot function properly without these cookies.
• Functional Cookies: Store your preferences such as language, display settings and game session information for ease of use.
• Analytics Cookies: Help us understand how players use the platform so we can improve it. This data is collected in aggregate and does not identify individual players.
• Security Cookies: Used to detect suspicious activity and protect player accounts from unauthorised access.

6.2 Cookie Controls

You can control and delete cookies through your web browser settings. Please note that disabling certain cookies may affect the functionality of some parts of the terbo6 platform. Essential cookies cannot be disabled as they are required for the security of your account.

§ 7 Your Rights

As a terbo6 player, you have certain rights regarding your personal data. We are committed to facilitating the exercise of these rights within a reasonable timeframe.

§ 8 Data Retention Period

terbo6 retains your personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy, or as required by applicable international licensing requirements.

Generally, active player data is retained for as long as the account remains active. For closed or deactivated accounts, data may be retained for an additional period as required for legal compliance, dispute resolution, or fraud prevention purposes. After that period, data will be securely deleted or anonymised.

Financial transaction records may be retained for a longer period in line with licensing and anti-money laundering requirements. Anonymised analytics data may be retained for a longer period as it cannot identify individuals personally.

§ 9 International Data Transfers

As terbo6 operates under international licensing, some of your personal data may be transferred to and stored on servers located outside Malaysia. When such transfers occur, we ensure that adequate protections are in place to safeguard your privacy.

The safeguards we apply for international data transfers include the use of internationally recognised standard contractual clauses, ensuring data recipients comply with protection standards equivalent to this policy, and conducting risk assessments before any new data transfer.

§ 10 Amendments to This Policy

terbo6 reserves the right to amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments. Any material amendments will be communicated to players via email or a notification on the platform at least 14 days before the amendment takes effect.

The date of the most recent amendment will always be displayed at the top of this document. Continued use of the terbo6 platform after the effective date of an amendment is considered acceptance of the amended Privacy Policy. If you do not agree with the amendment, you have the right to close your account before the effective date.

We encourage you to review this Privacy Policy periodically so that you remain informed of our current data protection practices.

§ 11 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by terbo6, please contact us through the following channels:

• Live chat 24/7 directly through the terbo6 platform — support in Malay and English
• Email: [email protected]

Our round-the-clock support team will assist you with all privacy-related queries within a reasonable timeframe. For formal requests relating to data rights, please clearly state the type of request and your account details so we can process your request promptly and accurately.